Preparing for legendary service post imag

Preparing For Legendary Service

At 24HourFlex we endeavor to provide legendary service to our participants and clients each and every day.  To that end, we offer several ways for you to reach out to us.


“Seek first to understand, and then to be understood.”  –Stephen Covey


Some Helpful Tips

  • Take a breath, and a moment to collect your thoughts before giving us a call.
  • Please be ready to verify the account.  Log into your consumer portal if you can, as that would be beneficial to both parties.
  • Clearly communicating specifics will allow us to address your questions, comments, and concerns efficiently.
  • If you have encountered an error of some kind, please consider taking screenshots.  Any images you can share with us might be helpful but are not required.
  • Our goal is to make your day better.  We want to provide you with legendary service and are always on your side.
  • We strive continuously to refine our craft and are always open to new ideas for becoming even more legendary.


Other Helpful Topics:  Login,  Change Login,  App Login,  Chat,  Overview,  File a Claim,  Card Status,  Replacement Cards/Lost or Stolen Cards,  Dependent/Spouse Cards,  HSA Tax Statements,  HSA Transaction,  HSA Fees,  Upload Receipts, Making Repayments,  Direct Deposit,  FSA Store,  RMI,  Update Notification Preferences,  Eligible Expenses,  File HRA Claim,  Card Use Verification,  Downloading the Mobile App,  App Overview,  Why Ask For Receipts?,  Preparing For Legendary Service.