How to Submit Receipts In accordance with IRS regulations, valid receipts have four elements that must be present for substantiation. Date of Service or Purchase Itemized List of Service or Product Name of Provider or Merchant Responsibility or Costs In some IRS approved instances, your card transactions may be auto-substantiated. If your expense is not […]
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How to Make a Repayment If you have used your 24HourFlex debit card to pay for an expense that was not FSA-eligible, you will need to repay the ineligible amount to your Flexible Spending Account. If this occurs, 24HourFlex will send you an email notification alerting you that a repayment is needed and there […]
*Please Note: Filing a claim is for requesting reimbursement on out-of-pocket expenses. This is not the process for card use verification.* Step 1: From your account HOME page click the FILE A CLAIM button. Step 2: Begin creating the reimbursement by selecting the PAY FROM account and the PAY TO account. Click the NEXT button when you are ready […]
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