How To Order Replacement Cards Or Report Cards As Lost/Stolen

Step 1:  From your account HOME page, click on the PROFILE tab.  From the PROFILE page, you will then select the BANKING/CARDS section on the left.

profile page 2


*Ordering a replacement card is simply ordering an extra card. This issues a new card with the primary account holders name and the same 16 digit card number.

*Reporting Lost/Stolen will cancel all cards with that 16 digit card number, and issue an order for all new cards.

  • Cards typically arrive within 7-10 business days.
  • 24 Hour Flex does not have access to the full 16 digit card number.


Order New Cards



Other Helpful Topics:  Login,  Change Login,  App Login,  Chat,  Overview,  File a Claim,  Card Status,  Replacement Cards/Lost or Stolen Cards,  Dependent/Spouse Cards,  HSA Tax Statements,  HSA Transaction,  HSA Fees,  Upload Receipts, Making Repayments,  Direct Deposit,  FSA Store,  RMI,  Update Notification Preferences,  Eligible Expenses,  File HRA Claim,  Card Use Verification,  Downloading the Mobile App,  App Overview,  Why Ask For Receipts?,  Preparing For Legendary Service.