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5

Preparing For Legendary Service

At 24HourFlex we endeavor to provide legendary service to our participants and clients each and every day.  To that end, we offer several ways for you to reach out to us. Call 303-369-7886  Monday-Friday 7am-6pm Chat (click the golden tab labeled CHAT on the right side of your screen)  Monday-Friday 7am-6pm Email info@24hourflex.com   “Seek first to […]

6

Employer Reports

All reports are accessed through the secure online EMPLOYER PORTAL.  From your company’s HOME page, select the REPORTS tab to view all available reports.  Selecting RUN NEW REPORT allows you to request current or date specific reports.   A few key reports include: ACCOUNT BALANCE REPORT:  View plan account balance information per consumer, per plan, as […]

7

The FSA Store

Approximately thirty-five million Americans are covered by a flexible spending account (FSA).* FSAs are employer-based programs that allow consumers to set aside tax-free dollars to purchase medical products and services – from bandaids to smoking cessation programs and tens of thousands of products and services in between. FSAStore.com is the only one-stop-shop stocked exclusively with […]

9

How To Add An Employee And Election

Step 1:  Once you are logged into your EMPLOYER PORTAL, hover over the EMPLOYEES menu.  When the drop down menu appears, click on the ADD EMPLOYEE link. Step 2:  Here is where you will add all of the employee’s demographic information (*indicates required field).  When you are ready to continue, please click ADD EMPLOYEE. Please note:   Employer Employee ID:  You […]

10

How To Transfer/Upload Secure Files (Contribution, Enrollment, Demographic)

Step 1:  From www.24hourflex.com take your mouse over to EMPLOYERS and a small window should appear.  In the new window, select SECURE FILE TRANSFER. Step 2:  On the EMPLOYER SECURE FILE UPLOAD page, you can either drag and drop files to the upload box or click BROWSE button.  (Please ensure that your files are either *.xlsx or *.csv) Step 3: […]