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31

What To Do When More Information Is Being Requested (RMI). Receipt Status: New Needed

In accordance with IRS regulations, valid receipts have three elements that must be present for substantiation. Date of Service or Purchase Description of Service or Product Responsibility or Costs More information will be requested when one or more of these elements is missing from the provided documentation, or if accompanying documentation like a Letter Of […]

32

The FSA Store

Approximately thirty-five million Americans are covered by a flexible spending account (FSA).* FSAs are employer-based programs that allow consumers to set aside tax-free dollars to purchase medical products and services – from bandaids to smoking cessation programs and tens of thousands of products and services in between. FSAStore.com is the only one-stop-shop stocked exclusively with […]

36

How To Order Replacement Cards Or Report Cards As Lost/Stolen

Step 1:  From your account HOME page, click on the PROFILE tab.  From the PROFILE page, you will then select the BANKING/CARDS section on the left. Step 2:  Select either ORDER REPLACEMENT or REPORT LOST/STOLEN. *Ordering a replacement card is simply ordering an extra card. This issues a new card with the primary account holders name and the same 16 […]