• Why You Should Partner With 24HourFlex

    With over 30 years of experience, 24HourFlex is recognized as a leader in benefit plan administration.

Extraordinary Service

At 24HourFlex “extraordinary service” is not an afterthought.

It is the foundation of everything we do. An attitude driven by a desire to excel. An unwillingness to compromise or to take the easy path. A genuine desire to do what is best for our clients.

We guarantee that you will not find this level of customer service anywhere else.

  • Single Point of Contact

    Each client has a dedicated account manager who is your organization’s single point of contact for all of the benefits we administer.

  • Technology + People

    We use the best technology available combined with the right people who want to make your day better and simplify your life.

  • True Customer Service

    Our friendly and knowledgeable team understands their job is to make your day better and to simplify your life. We answer the phone when you call, we respond to emails quickly, allowing you to move on to the rest of the important things in your life.

Number of Initial Flex EnrolleesEnrollees after two years with 24HourFlex% Change
Denver Hospital1,1001,600+45%
Municipality271310+15%
Denver Company87-1,050+21%
Electronics Store5069+38%
County government7001043+49%

Measurable Results

Many of our clients see dramatic increases in flex participation within the first year. 24HourFlex clients see their flex participation increase by 10%, on average, from the previous year. After two years with 24HourFlex, employers realized up to a 49% increase in participation.

Our clients have found that 24HourFlex administration usually pays for itself through increased employer FICA savings — not to mention greater employee satisfaction.

We maximize the return on investment to clients through customized plan design, discrimination testing, and proactive outreach to participants.

What Others Are Saying

It is a pleasure working with 24HourFlex and especially [my account manager]. [She] has always provided me with excellent customer service whenever I have a COBRA or Flexible Spending Account administration question or issue. I wish I had that with all of the vendors I work with!

GinaJefferson County Government HR Senior Benefits Specialist

24HourFlex has been our “go to” provider for FSA/HRA/HSA and COBRA administration for several years. The knowledge and professionalism of their staff represents us very well with our clients.

RandyNational Brokerage Firm Vice President

I wanted to let know what great customer service you give and being sufficient in what you do. I have had several contacts with you regarding problems and submitting claims. You have always shown competency and made me feel you were concern about my situation and I just want to say thanks!

Tina24HourFlex Participant

I have called 24HourFlex twice over the last week in regards to roll over funds and have received exceptional customer service from them. They were able to answer my questions above and beyond my expectations. I would like to have this passed on to them to ensure they know they have friendly, informative and exceptional customer service representatives.

Brian24HourFlex Participant