upload

Reducing File Size For Consumer Portal Uploads (2MB Max File Size)

When uploading documentation for substantiation through your CONSUMER PORTAL, you must make sure the file size is less than or equal to 2MB.  This guide is designed to help you find your file size and reduce the file size if necessary (PC & MAC).

 

1MB=1000KB

 

Determining the file size: PC

To find the file size on a PC, right click on the file and select PROPERTIES.

PC-Properties

The PROPERTIES menu displays the file size as seen in the image below.

PC-Properties2

 

 

Determining the file size: MAC

To find the file size on a MAC, right click on the file and select GET INFO.

mac-getinfo

The GET INFO menu displays the file size, as seen in the image below.

 

get-info

 

Reducing your file size if necessary, and converting your file to a .PDF:  PC (Word)

There are countless programs designed to reduce a files size, but most PC users already have Word.  This is a quick guide to reducing file size using Word.

Step 1)  Open a new Word document, and drag the images you want to use onto the page.

word-compression

Step 2) Select an image in the document to reveal the PICTURE TOOLS ribbon.  Select COMPRESS PICTURES in PICTURE TOOLS.

word1

Step 3) Choose ALL PICTURES IN DOCUMENT, PRINT resolution (200 dpi), and make sure the COMPRESS PICTURES box is checked.  Select OK to continue.

word-compression1

Step 4)  Select the APPLY button to confirm image compression.

word-compression2

Step 5) The next step is to save the document as a .PDF, so choose SAVE AS in the FILE menu.

save-as1

Step 6)  Choose you file destination, rename your file, and then select PDF in the SAVE AS TYPE.  Save the document when you are done.

save-as2

After the document has been saved, you can check the properties to confirm the file size.  As you can see in the image below, the file size has been drastically reduced.  (Original file size = 2.8MB / Compressed file size = 274KB)

image-size

 

 

Reducing your file size if necessary, and converting your file to a .PDF:  MAC (Pages)

Step 1)  Open a new Pages document, and drag your image(s) into the new document.

move image to pages

Step 2)  With the desired image(s) added to the document, select FILE, EXPORT TO, and then PDF.

file-export-pdf

Step 3)  Set the IMAGE QUALITY to good, and select the NEXT button to continue.

good-next

Step 4)  Choose the file destination, and rename the file as desired.  Click the EXPORT button to finalize.

export

After the file has been exported, you may GET INFO on the new file to confirm the file compression status.  As you can see in the image below, the file size has been drastically reduced.  (Original file size 2.8MB / Compressed file size 58KB)

get-info

 

 

 

Other Helpful Resources:  How To Chat With Customer Service,  Eligible Expenses,  Downloading The Mobile App,  24HourFlex Mobile App Overview,  24HourFlex Mobile:  App Login,  Why Do We Ask For Receipts?,  Preparing For Legendary Service,  Reducing File Size For Consumer Portal Uploads (PC),  Reducing File Size For Consumer Portal Uploads (MAC)