Email is the primary method 24HourFlex uses to communicate with participants about their account information. To ensure you do not miss any important notifications, deadlines, changes, and updates regarding your account, it is important to provide a current email address in your Consumer Portal. We want you to have all the resources you need to manage your benefits well!
Please know that we greatly value your privacy, and we will never share or use your information for any purposes other than to reach you regarding your account.
If you do not already have an email address in your profile, you will be prompted to add it upon your next Consumer Portal login. You should see a notification box that looks like this:
You will be automatically directed to your Profile, where you can enter your email address. Add and confirm your email address, and then select the SUBMIT button to save your changes.
You will see a confirmation once your profile has been updated with your email address.
Please note: Adding an email address is not required, but it is strongly recommended. If you do not wish to add an email address, please select the CANCEL button.