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23

COBRA: Member Portal Updates 2016

As part of our ongoing commitment to improving the user experience, the Member Self-Service Portal has undergone a series of enhancements.  The new Member Portal has been streamlined, while still providing the same secure, 24 hour access for managing your COBRA continuation.  The user interface has seen a complete overhaul, which is designed to be more […]

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Determining File Size, Reducing File Size (2MB Max), And Converting To .PDF (MAC)

When uploading documentation for substantiation through your CONSUMER PORTAL, you must make sure the file size is less than or equal to 2MB.  This guide is designed to help you find your file size, reduce the file size if necessary, and convert files to .PDF (MAC).   1MB=1000KB Determining The File Size To find the […]

27

Determining File Size, Reducing File Size (2MB Max), And Converting To .PDF (PC)

When uploading documentation for substantiation through your CONSUMER PORTAL, you must make sure the file size is less than or equal to 2MB.  This guide is designed to help you find your file size, reduce the file size if necessary, and convert files to .PDF (PC).   1MB=1000KB Determining The File Size To find the […]

29

COBRA: Retrieve QB’s Specific Rights Letter

As the employer, you have access to a QB’s COBRA Specific Rights Notice Letter.  Follow these steps to view and download copies of all QB communications. Step 1)  From your COBRA EMPLOYER PORTAL, search for the desired QB. Step 2)  From the QB’s record, select the COMMUNICATIONS tab. Step 3)  The COMMUNICATIONS tab displays all […]