Using your 24HourFlex Debit Card helps you keep cash in your wallet and makes accessing your FSA / HSA funds easy. Your Debit Card is loaded with the current balance in your account and can be used, instead of cash, to pay for qualified health care expenses such as:
- Prescription and health plan copayments, deductibles and coinsurance
- “Amount Due” on medical and dental statements
- Mail-order or online prescription invoices
- Vision services and eyeglasses
- LASIK surgery
- Eligible over-the-counter (OTC) items
You’ll simply swipe your Debit Card each time you incur a qualified health care expense and the amount of your purchase will be deducted from your FSA|HSA – automatically. You’ll have no claim forms to complete, and you won’t have to wait to get a check in the mail. You can check balances or account details anytime – in your Consumer Portal or via the 24HourFlex Mobile App. It’s that easy!
IT’S IMPORTANT TO SAVE YOUR RECEIPTS!
Your 24HourFlex Debit Card will definitely improve your cash flow. However, be aware that the IRS requires the Card be used only for eligible expenses. Most of the time, we can verify the eligibility of the expense automatically. Yet, there are instances when you’ll receive a letter/notification asking you to furnish an itemized receipt to verify the expense. When you receive such a request, make sure you submit the receipts as soon as possible to avoid having your Card suspended until receipts have been submitted and approved. For instructions on how to upload a receipt, click here.
WHAT IS AN ITEMIZED RECEIPT?
An itemized receipt must include (1) the merchant or provider name, (2) the service received or item purchased, (3) the date of service, and (4) the amount of the expense. Cancelled checks, handwritten receipts, card transaction receipts or previous balance receipts cannot be used to verify an expense.
USING YOUR CARD IS AS EASY AS 1-2-3!
Look for additional information about how to use your new 24HourFlex Debit Card included with your card packet in the mail. We hope you enjoy this new exciting feature of your FSA|HSA! For additional Debit Card information, you can also visit our main Debit Card page here.