Searching for a QB and viewing their record is easy. This guide will describe the search function and provide a basic record overview.
Searching for a QB or NPM
Once you have logged into the COBRA Employer Portal, select either the QB or the NPM radio button. Selecting QB will search through all of your organizations qualified beneficiaries, whereas selecting NPM searches all existing new plan members. Enter at least a few letters of the last name, and select the search button when ready.
Once the QB is selected, you will immediately see their record displayed. The screen defaults to the PROFILE tab, which displays QB information, event information, last/next payment, and current plan information. Other key tabs include DEPENDENTS, PLANS, and COMMUNICATIONS.
The DEPENDENTS tab displays all dependents added to the QBs profile. You can select a dependent to view more information.
The PLANS tab allows you to view all QB available plans. You can see the enrollment status for each plan that is listed.
The COMMUNICATIONS tab allows employers to view all mailed communications sent to the QB.
Other Helpful Topics: COBRA: Employer Login, COBRA: Adding a QB, COBRA: Adding a Subsidy, COBRA: Adding an NPM, COBRA: How to Pull Remittance Reports, COBRA: Employer Portal Overview, COBRA: Searching for QBs and Viewing Profiles