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1

How To File A Dependent Care FSA Claim

*Please Note:  Filing a claim is for requesting reimbursement on out-of-pocket expenses.* Dependent Care FSA claims require substantiation.  Your provider may supply this documentation or you may use our DEPENDENT CARE RECEIPT FORM.  Please keep in mind that you may file for all eligible expenses that have been incurred from your plan year start date, up through […]

2

How To File A Healthy Lifestyles Claim

Step 1:  From your account HOME page click the FILE A CLAIM button. Step 2:  Begin creating the reimbursement by selecting the PAY FROM account and the PAY TO account.  Click the NEXT button when you are ready to continue. Step 3:  UPLOAD VALID DOCUMENTATION and select Next to continue. Uploading your receipts is the ideal and most secure […]

3

Transferring Your HSA To 24HourFlex

Managing multiple HSA accounts can be done, but consolidating them will bring ease to your life. If you have an existing HSA with another custodian, you can easily transfer it to your HSA with 24HourFlex.  If you are interested in simplifying your life and transferring your HSA to 24HourFlex, please follow the step-by-step instructions provided […]

5

COBRA: Member Portal Updates 2016

As part of our ongoing commitment to improving the user experience, the Member Self-Service Portal has undergone a series of enhancements.  The new Member Portal has been streamlined, while still providing the same secure, 24 hour access for managing your COBRA continuation.  The user interface has seen a complete overhaul, which is designed to be more […]

7

Determining File Size, Reducing File Size (2MB Max), And Converting To .PDF (MAC)

When uploading documentation for substantiation through your CONSUMER PORTAL, you must make sure the file size is less than or equal to 2MB.  This guide is designed to help you find your file size, reduce the file size if necessary, and convert files to .PDF (MAC).   1MB=1000KB Determining The File Size To find the […]

8

Determining File Size, Reducing File Size (2MB Max), And Converting To .PDF (PC)

When uploading documentation for substantiation through your CONSUMER PORTAL, you must make sure the file size is less than or equal to 2MB.  This guide is designed to help you find your file size, reduce the file size if necessary, and convert files to .PDF (PC).   1MB=1000KB Determining The File Size To find the […]

10

COBRA: Open Enrollment Guide

Open enrollment occurs annually and it is a time period in which companies renegotiate their benefit plans.  Since COBRA participants are part of the employer’s group health plans, they are thereby awarded the same rights at open enrollment as active employees.  During this time period COBRA participants are able to switch from one group health plan to  another and/or add or remove coverage for family member.  When the time for open enrollment arrives, you will receive a notice […]