Entries by Ryan

24HourFlex Training Sessions

Please click on the links below to register for training sessions at the listed times. All times are MST.   Employer Portal   Friday January 6th @ 9:30 AM:  http://24hourflex.enterthemeeting.com/m/WDFTW4V4 Friday January 20th @ 11:00 AM:  http://24hourflex.enterthemeeting.com/m/N9E79Y3C Thursday February 2nd @ 9:30 AM:  http://24hourflex.enterthemeeting.com/m/16VAVW14 Friday February 24th @ 9:30 AM:  http://24hourflex.enterthemeeting.com/m/MGHUJFHM Friday March 31st @ 11:00 […]

Transferring Your HSA To 24HourFlex

Managing multiple HSA accounts can be done, but consolidating them will bring ease to your life. If you have an existing HSA with another custodian, you can easily transfer it to your HSA with 24HourFlex.  If you are interested in simplifying your life and transferring your HSA to 24HourFlex, please follow the step-by-step instructions provided […]

Alternative Methods For Submitting Your Documentation: Mail, Email, and Fax

While uploading your documentation for claims or card use verification is the fastest and most secure method for submittal, we do understand that other means may be necessary.  To that end, we are happy to continue to provide alternative methods for submitting your documentation.  Should you rather send your documentation via FAX, EMAIL, or MAIL, […]

COBRA: Member Portal Updates 2016

As part of our ongoing commitment to improving the user experience, the Member Self-Service Portal has undergone a series of enhancements.  The new Member Portal has been streamlined, while still providing the same secure, 24 hour access for managing your COBRA continuation.  The user interface has seen a complete overhaul, which is designed to be more […]

Providing Your Email Address

Email is the primary method 24HourFlex  uses to communicate with participants about their account information. To ensure you do not miss any important notifications, deadlines, changes, and updates regarding your account, it is important to provide a current email address in your Consumer Portal. We want you to have all the resources you need to manage your […]

Determining File Size, Reducing File Size (2MB Max), And Converting To .PDF (MAC)

When uploading documentation for substantiation through your CONSUMER PORTAL, you must make sure the file size is less than or equal to 2MB.  This guide is designed to help you find your file size, reduce the file size if necessary, and convert files to .PDF (MAC).   1MB=1000KB Determining The File Size To find the […]

Determining File Size, Reducing File Size (2MB Max), And Converting To .PDF (PC)

When uploading documentation for substantiation through your CONSUMER PORTAL, you must make sure the file size is less than or equal to 2MB.  This guide is designed to help you find your file size, reduce the file size if necessary, and convert files to .PDF (PC).   1MB=1000KB Determining The File Size To find the […]