Entries by Ryan

How To File A Dependent Care FSA Claim

*Please Note:  Filing a claim is for requesting reimbursement on out-of-pocket expenses.* Dependent Care FSA claims require substantiation.  Your provider may supply this documentation or you may use our DEPENDENT CARE RECEIPT FORM.  Please keep in mind that you may file for all eligible expenses that have been incurred from your plan year start date, up through […]

How To File A Healthy Lifestyles Claim

Step 1:  From your account HOME page click the FILE A CLAIM button. Step 2:  Begin creating the reimbursement by selecting the PAY FROM account and the PAY TO account.  Click the NEXT button when you are ready to continue. Step 3:  UPLOAD VALID DOCUMENTATION and select Next to continue. Uploading your receipts is the ideal and most secure […]

HSA Terms and Conditions

ACCEPTING YOUR HSA TERMS & CONDITIONS In order for your HSA account to open and receive funds, you  must accept your account’s Terms & Conditions.  You will need to complete the read and agree portion on a PC or Mac computer. You will not be able to accept your Terms & Conditions in the 24HourFlex […]

24HourFlex Training Sessions

Please click on the links below to register for training sessions at the listed times. All times are MST.   Employer Portal Thursday August 31st @ 10:00 AM:  http://24hourflex.enterthemeeting.com/m/8MKKVFEK     COBRA Employer Portal Thursday August 31st @ 11:15 AM:  http://24hourflex.enterthemeeting.com/m/WTU94EG8

How To Transfer Your HSA To 24HourFlex

Managing multiple HSA accounts can be done, but consolidating them will bring ease to your life. If you have an existing HSA with another custodian, you can easily transfer it to your HSA with 24HourFlex.  If you are interested in simplifying your life and transferring your HSA to 24HourFlex, please follow the step-by-step instructions provided […]

Alternative Methods For Submitting Your Documentation: Mail, Email, and Fax

While uploading your documentation for claims or card use verification is the fastest and most secure method for submittal, we do understand that other means may be necessary.  To that end, we are happy to continue to provide alternative methods for submitting your documentation.  Should you rather send your documentation via FAX, EMAIL, or MAIL, […]

Providing Your Email Address

Email is the primary method 24HourFlex  uses to communicate with participants about their account information. To ensure you do not miss any important notifications, deadlines, changes, and updates regarding your account, it is important to provide a current email address in your Consumer Portal. We want you to have all the resources you need to manage your […]

Determining File Size, Reducing File Size (2MB Max), And Converting To .PDF (MAC)

When uploading documentation for substantiation through your CONSUMER PORTAL, you must make sure the file size is less than or equal to 2MB.  This guide is designed to help you find your file size, reduce the file size if necessary, and convert files to .PDF (MAC).   1MB=1000KB Determining The File Size To find the […]